Privacy Policy
We believe transparency builds trust. This policy explains how lirevonastel handles your personal information and protects your privacy rights under Australian law.
Information We Collect
Personal Information You Provide
When you interact with lirevonastel's services, we collect information you voluntarily share with us. This happens when you sign up for our newsletter, request a consultation, or contact us through our website.
We specifically collect your name, email address, phone number, company name, and any details you share about your business needs or challenges during our conversations.
Information We Collect Automatically
Like most websites, we automatically gather certain technical information when you visit our site. This helps us understand how people use our services and improve their experience.
- Your IP address and general location information
- Browser type and version you're using
- Pages you visit on our website and time spent
- Device information and screen resolution
- Referring website that brought you to us
How We Use Your Information
Primary Business Purposes
We use your information primarily to provide and improve our business growth consulting services. This includes responding to your inquiries, scheduling consultations, and sharing relevant insights about business development strategies.
We never sell your personal information to third parties. Your data stays with us and is used solely to serve your business needs better.
Specifically, we use your information to send you requested resources, follow up on consultations, provide customized recommendations based on your industry, and occasionally share valuable business insights through our newsletter if you've opted in.
Website Analytics and Improvement
We analyze website usage patterns to understand what content is most helpful and where we can improve the user experience. This anonymous data helps us create better resources for business owners like yourself.
Your Privacy Rights Under Australian Law
Under the Australian Privacy Principles and Privacy Act 1988, you have several important rights regarding your personal information. We respect these rights and make it easy for you to exercise them.
Access Your Information
You can request a copy of all personal information we hold about you. We'll provide this within 30 days, usually much faster.
Correct Your Details
Found an error or need to update something? Let us know and we'll fix it immediately. You can also update many details yourself through your account.
Delete Your Data
You can request deletion of your personal information at any time. We'll remove it from our active systems within 30 days, keeping only what's required by law.
Control Communications
Unsubscribe from our emails anytime using the link in any message, or contact us directly to adjust your communication preferences.
Data Security and Protection
Technical Safeguards
We protect your information using industry-standard security measures. Our website uses SSL encryption for all data transmission, and we store information on secure servers with restricted access.
Our team receives regular training on data protection best practices, and we review our security procedures quarterly to ensure they meet current standards.
Data Retention
We keep your personal information only as long as necessary to provide our services and meet legal requirements. Generally, this means:
- Active client information: Retained during our business relationship plus 7 years for financial records
- Newsletter subscribers: Until you unsubscribe or after 3 years of inactivity
- Website analytics: Aggregated and anonymized after 26 months
- Contact inquiries: Deleted after 2 years unless you become a client
Information Sharing
Service Providers
We work with trusted service providers to deliver our services effectively. This includes email marketing platforms, website hosting, and appointment scheduling tools. These providers can only use your information to help us serve you better.
All our service providers are carefully vetted and bound by confidentiality agreements. They must meet strict data protection standards and are located in Australia or countries with adequate privacy protections.
Legal Requirements
We may disclose information if required by Australian law, court order, or to protect our legal rights. This is rare and we'll notify you when possible unless prohibited by law.
Cookies and Website Technology
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Most cookies we use are essential for the website to function properly.
You can control cookies through your browser settings, though some features may not work properly if you disable them. We use analytics cookies to understand which content is most valuable to our visitors, but this information is anonymized.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you by email if you're subscribed to our communications, or prominently display a notice on our website.
Minor updates, like clarifying existing practices or adding examples, may be made without specific notification. We encourage you to review this policy occasionally to stay informed about how we protect your information.
Questions About Your Privacy?
Email: info@lirevonastel.com
Phone: +61 407 663 064
Address: Fish Ln, South Brisbane QLD 4101, Australia
We typically respond to privacy inquiries within 2 business days.